The four pieces
1
Inbox
A mailbox you connect, over Gmail/Outlook OAuth or plain SMTP. It carries
the daily cap, the warmup schedule and the health score.
2
Sequence
The email steps: step 1 plus timed follow-ups, with merge variables so one
template personalises across every lead.
3
Campaign
Binds one sequence to one inbox, and carries the send window, daily limit,
tracking and priority.
4
Enrollment
A lead placed into a campaign. ManyPI schedules the steps, sends them within
the caps, and stops the moment they reply.
The sending loop
ManyPI’s scheduler runs continuously and decides, for every due enrollment, whether it may send right now:- Is the campaign active and inside its send window (days of week, hours, timezone)?
- Has the inbox hit today’s cap? The cap is the warmup-aware number, not the raw daily limit.
- Has the campaign hit its own daily limit?
- Is the address suppressed, unsubscribed or known-undeliverable?
- Has the lead replied? If so, remaining steps are cancelled.
What stops a sequence
Plan gates
Sending to leads requires a paid plan. Free workspaces can connect an inbox, build sequences, create campaigns and send test emails to themselves — they just cannot enroll leads or send to them.
Hitting a gate over the API returns
403 with code: "outreach_locked".
Where to go next
Inboxes & warmup
Connect Gmail, Outlook or SMTP, and ramp a new domain safely.
Sequences
Steps, merge variables, threading, AI drafting and A/B variants.
Campaigns
Send windows, daily limits, enrollment and per-campaign analytics.
Replies & deliverability
Sentiment, bounces, suppressions and unsubscribes.
