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Connect

1

Open the Developer Hub

In Intercom, open the Developer Hub and create an app, or open one you already have.
2

Copy the access token

Go to Configure → Authentication and copy the access token.
3

Paste it in ManyPI

Open Integrations in the sidebar, click Intercom, paste the token, and click Connect.

Import contacts

Open the Intercom connection under Integrations and click Import contacts. Choose what they are:
  • Existing customers go on your do-not-contact list. This is the usual choice for a support tool: the people in it already pay you, and cold email is the fastest way to annoy them.
  • Prospects to reach out to become leads you can add to campaigns.
Run it again whenever you want to pick up new contacts. Addresses already on the list are skipped.